Terms of Service

VGEA is established to promote and develop commerce through the Internet — enabling Vietnamese businesses to expand globally and assisting global businesses in developing the Vietnamese market.

• Creating an environment for connection and collaboration among e-commerce businesses worldwide
• Supporting domestic and international businesses in building online brand presence
• Sharing knowledge and experience on trends and technological advancements
• Fostering international cooperation for cross-border market expansion
• Representing and protecting the rights and interests of members in the e-commerce industry

The scope of activities of VGEA is global, with focus on key markets including the United States, Europe, China, India, South Korea, Indonesia, and Japan.

• Organizing conferences, online seminars, and meetings to promote networking
• Providing information, consultation, and support on e-commerce-related issues
• Building cooperative relationships with Vietnamese government organizations
• Participating in promotional and developmental activities domestically and internationally
• Adapting scope as the e-commerce industry evolves

The Executive Board is the top management and governing body of VGEA, ensuring efficient operation in accordance with the Charter and regulations. Structure includes:

• President and Vice-Presidents (technology, finance, communications, domestic, international)
• Heads of Committees: Finance, Communications, Office, Organizational, Domestic, International
• Strategic leadership and overall mission delivery
• Financial management and budget oversight
• Operational decision-making and program monitoring
• Representation and external communication
• Long-term planning and partnership development

All VGEA members are entitled to:

• Right to participate in decision-making, voting, and elections
• Access to internal information and Association documents
• Use of free technology tools and platforms created by the Association
• Promote products and services on Association communication channels
• Access to Association services, benefits, and resource materials
• Propose and participate in projects, programs, or activities
• Vote and stand for election to leadership positions when applicable

All members are required to:

• Adhere to all bylaws and regulations of the Association
• Pay membership fees and financial contributions on schedule
• Actively participate in and support Association activities
• Protect common interests and promote the goals of the Association
• Maintain confidentiality of important Association information

To join VGEA, applicants must meet the following requirements:

• Be a business registered in Vietnam or globally, meeting basic requirements in our Articles of Incorporation
• Pay membership fees and maintain payment status per regulations
• Provide identity verification documents and any authorizations representing the business
• Agree to and adhere to all terms and regulations in our Articles and Regulations

Continuing membership requires:

• Regular payment of membership fees as stipulated
• Compliance with all terms throughout the membership period
• Active participation and positive engagement with other members
• Compliance with information security regulations
• Participation in projects, programs, and activities supporting our mission

Membership status may be terminated through:

• The Association's official decision-making process per Articles of Incorporation
• Voluntary resignation by the member
• Non-compliance with the fundamental terms and regulations
• Failure to pay required membership fees and contributions

VGEA finances are managed transparently, accurately, and in compliance with applicable laws.

• Members are required to pay joining fees and maintain membership fees
• Payment deadlines depend on agreements established by the Association
• All financial transactions are recorded per accounting and tax regulations
• Periodic audits by independent firms ensure transparency
• Revenue is allocated to activities and programs by Board decision
• Electronic transactions use secure methods with full documentation
• Board periodically discloses financial reports to members

VGEA holds at least one General Meeting per year as stipulated.

• Notice sent to all members at least 4 weeks before the scheduled date
• All members may attend and vote in proceedings
• Presided over by the President of the Board or duly authorized individual
• Discusses and decides important matters including Articles changes and elections
• Requires quorum to be valid; decisions by majority vote
• Minutes are meticulously recorded and accessible per regulations
• Special meetings may be held for specific matters as outlined

Amendments to the Association's Articles may be carried out by the General Assembly or written consent of the Board of Directors.

• Members may propose amendments at least 4 weeks prior to the General Assembly
• Amendments require majority vote approval or written Board consent
• Approved amendments take effect immediately unless otherwise specified
• Members are notified and provided a copy of revised Articles
• All changes are meticulously recorded and stored

VGEA is committed to safeguarding the intellectual property rights of its members.

• Encourages creation, protection, and innovation in e-commerce
• Promotes sharing of knowledge and information within the industry
• Members commit not to infringe upon others' intellectual property rights
• Members may use their IP rights in e-commerce development
• Provides fair and transparent dispute resolution mechanisms
• Offers legal support or advice related to IP rights when necessary
• All activities must comply with applicable IP laws and regulations

To get in touch with VGEA or learn more, please use the contact information below:

We will respond as soon as possible. Thank you for your interest in VGEA.

• Address: Bao Ngoc Building, No. 02 Thanh Lam Street, Xuan Phuong Ward, Hanoi
• Email: [email protected]
• Phone: (+84) 916 591 936 · Hotline: (+84) 932 452 111